This Privacy Policy explains how Petal Palette processes personal data in connection with its website and floral services for weddings and events. It applies to inquiries, consultations, quotes, orders, delivery coordination, and related communications.
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion of certain records, or review of how we handle your information. We may need to keep some data where required for business, accounting, or legal reasons.
To exercise a privacy right, submit a clear request using the contact details in this policy and describe the information or action you are seeking. We may ask for additional details to verify the request and to locate the relevant records.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer needed, we delete it or de-identify it according to our retention practices.
We may update this Privacy Policy from time to time to reflect changes in our data practices, website features, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated.
We may collect identifying details, contact information, event and order preferences, consultation notes, payment-related information, and technical data such as device and browser information. We also process messages, form submissions, and records related to appointments, quotes, deposits, delivery, and setup coordination.
We receive personal data when you submit an inquiry, request a consultation, place or confirm an order, communicate about a project, or provide details needed for delivery and setup. Some technical information is collected automatically through the website and related systems.
We may use session cookies, persistent cookies, and similar technologies to keep the site functioning, remember basic preferences, and understand how visitors use the site. These tools are used only to support site operation and service administration.
You can manage cookies through your browser controls and, where available, site settings. Disabling some cookies may affect form functions, preference storage, or other site features that support consultation and inquiry handling.
We use personal data to respond to inquiries, schedule consultations, prepare quotes, confirm deposits and dates, coordinate design details, arrange delivery and setup, process payments, maintain records, improve site performance, and meet legal or accounting obligations.
We may share personal data with vendors and service providers that help us operate the website, process communications, manage records, support payments, or coordinate delivery and setup. These parties are expected to use the information only for the services they provide to us.
We may disclose personal data when needed to comply with law, respond to lawful requests, protect our rights, or address security, fraud, or misuse concerns. We may also share information where disclosure is necessary to support a transaction or preserve evidence related to a dispute.
